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Attitudes and associated factors of patients' adoption of patient accessible electronic health records in China - A mixed methods study

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单位: [1]Administrative Office, Yue Bei People’s Hospital, Shaoguan, China [2]Web and Internet Science Group, School of Electronics and Computer Science, University of Southampton, Southampton, Britain [3]School of Medicine and Health Management, Tongji Medical College, Huazhong University of Science and Technology, Wuhan, China [4]Library, Tongji Hospital, Tongji Medical College, Huazhong University of Science and Technology, Wuhan, China
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关键词: mHealth mixed methods patient participation patient accessible electronic health records telehealth

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BackgroundAlthough patient accessible electronic health records (PAEHRs) offer great potential in enhancing the provision of patient-centered care and improving satisfaction, the adoption rate is still low. Currently, few studies are there for researchers and health organization leaders to understand patients' thoughts and related factors of PAEHRs adoption in developing countries. China adopted more limited practices of PAEHRs, among which we selected Yuebei People's Hospital as an example. ObjectiveThe study aimed to research patient attitudes toward PAEHRs use and the associated factors of patients' adoption of PAEHRs in China, which is achieved by both qualitative and quantitative studies. MethodsThis study employed sequential mixed-methods. The DeLone & McLean information systems (D&M IS) success model, Unified Theory of Acceptance and Use of Technology (UTAUT) and task-technology fit (TTF) model were used to guide the research. Finally, we collected 28 valid in-depth interview responses, 51 valid semi-structured interview responses and 235 valid questionnaire responses. The research model was tested and validated using data collected. ResultsThe findings of the qualitative study reveal that patients' rate perceived task productivity and customer satisfaction as benefits, and poor-quality information as flaws. Results of the quantitative study show that the drivers of behavioral intention are performance expectance, effort expectancy and social influence; the predictors of use behavior are TTF and behavioral intention. ConclusionIt is necessary to consider PAEHRs' task-tool role in patients' adoption behavior. Hospitalized patients value PAEHRs' practical attributes and attach much importance to the information content and application design.

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出版当年[2022]版:
大类 | 3 区 医学
小类 | 3 区 卫生保健与服务 3 区 医学:信息 3 区 卫生政策与服务 3 区 公共卫生、环境卫生与职业卫生
最新[2025]版:
大类 | 3 区 医学
小类 | 3 区 卫生保健与服务 3 区 卫生政策与服务 3 区 公共卫生、环境卫生与职业卫生 4 区 医学:信息
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出版当年[2021]版:
Q1 HEALTH CARE SCIENCES & SERVICES Q1 HEALTH POLICY & SERVICES Q1 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Q2 MEDICAL INFORMATICS Q2 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH
最新[2024]版:
Q1 HEALTH CARE SCIENCES & SERVICES Q1 HEALTH POLICY & SERVICES Q1 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Q3 MEDICAL INFORMATICS

影响因子: 最新[2024版] 最新五年平均 出版当年[2021版] 出版当年五年平均 出版前一年[2020版] 出版后一年[2022版]

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第一作者单位: [1]Administrative Office, Yue Bei People’s Hospital, Shaoguan, China
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通讯机构: [3]School of Medicine and Health Management, Tongji Medical College, Huazhong University of Science and Technology, Wuhan, China [*1]School of Medicine and Health Management, Tongji Medical College, Huazhong University of Science and Technology, No. 13 Hangkong Road, Wuhan 430030, China.
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